SK.
Sagar Kumar
Portfolio · © 2026
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Sagar Kumar.

Senior Product Designer · Bengaluru

9+ years designing enterprise products across Jio, PayU & Infosys. I work at the intersection of AI, design systems, and complexity — turning hard problems into experiences people actually use.

View My Work About Me
Open to opportunities Full-time · Bengaluru / Remote
Sagar Kumar — Senior Product Designer
Worked at
Jio
PayU
Infosys
Design Systems AI Product Design UX Research Figma Design Leadership A/B Testing Advanced Prototyping Data-Driven Design Stakeholder Management Design Systems AI Product Design UX Research Figma Design Leadership A/B Testing Advanced Prototyping Data-Driven Design Stakeholder Management
71%
User engagement lift
on PayU Super App
4.2
CSAT score achieved
from 2.6 via AI Chatbot
55%
Reduction in support
calls at Jio
9+
Years of product
design experience
Selected Work

Projects that
moved metrics.

View all work
B2B · B2C Design System User Research
01 / Senior Product Designer

Jio AI Chat Pattern

Redesigned the conversational AI experience for JioChat — unifying fragmented chat flows, AI interactions, and messaging patterns into a cohesive, scalable design system.

🚀 Launched to 100M+ users · 8 months end-to-end
Role: Lead Designer · Team of 4 Case Study
JIO
Jio AI Chat Pattern screenshot
PAY
PayU Partners Platform screenshot
Web Platform B2B · FinTech
02 / Senior Product Designer

PayU Partners Platform

Redesigned the partner onboarding experience from a 14-step manual process into a self-serve portal.

↓ 60% onboarding drop-off
5 months · B2B View
KID
Key Investor Document Repository screenshot
SaaS · B2B FinTech
03 / Lead Designer

Key Investor Document Repository

Centralised, searchable document hub for fund managers and institutional investors.

↓ 60% document retrieval time
4 months · FinTech SaaS View
Currently
Role
Senior Product Designer
@ Jio Platforms · Bengaluru
Exploring
AI-native interfaces
Multi-modal UX & agent flows
Tinkering with
Generative design tools
Claude, Midjourney, Framer AI
Based in
Bengaluru, India
IST · Open to remote
About Me

I design at the intersection
of complexity and clarity.

9 years across Jio, PayU, and Infosys — building AI products, design systems, and enterprise experiences. MCA from MIT Pune. Certified by RISD, IxDF, and IBM. I work at the intersection of research, systems thinking, and design leadership.

AI Product Design Design Systems Team Leadership B2B · B2C
Full story
Systems over screens
I design for scale — components, patterns, and logic that multiply effort across teams.
Research-first
Every pixel has a reason. User insight is the foundation for every design decision I make.
AI-native thinking
Designing for intelligent interfaces — before they became the industry default.
Outcome-led
Features exist to move metrics. Good design is measured, not assumed.
Kind Words

What people
say about working
with me.

" Sagar is extremely hard working and has shown his master skills in understanding the design business in very less time. His ability to grasp complex product requirements and turn them into elegant, user-centred experiences is remarkable. "

SR
Shree Ransubhe
Colleague · LinkedIn Recommendation

" Great mentor and leader to work with. Superior UI and UX skills. Always ready to share his knowledge and help us learn. Working under Sagar pushed me to think more critically about design decisions and their downstream impact on users. "

NA
Nikita Aggarwal
Designer · LinkedIn Recommendation
Let's Build

Have a complex
design challenge?

I specialise in enterprise UX, design systems, and products that need to work at scale. If that sounds like what you're building — let's talk.

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